Terms and Conditions


JURA Products Ltd. (JPL) and its affiliates provide access to websites owned and operated by JPL (JPL’s websites) where products can be purchased subject to the terms and conditions set out on this page.

Please read these terms and conditions carefully before using any of JPL’s websites. By using any of JPL’s websites, agreement to be bound by these terms and conditions is signified.

1. Your Account

Any person or persons using any of JPL’s websites are responsible for maintaining the confidentiality of their account and password and for restricting access to their computer to prevent unauthorised access to their account. It is agreed that any person or persons shall accept responsibility for all activities that occur under their account or password. All necessary steps should be taken to ensure that the password is kept confidential and secure and JPL should be informed immediately if there is any reason to believe that the password has become known to another person or persons, or if the password is being, or is likely to be, used in an unauthorised manner.

Please ensure that the details provided to JPL are correct and complete and inform JPL immediately of any changes to the information that provided when registering. JPL reserves the right to refuse access to any of JPL’s websites, terminate accounts, remove or edit content, or cancel orders at its discretion. If JPL cancel an order, it will be without charge.

2. Privacy

Please review JPL’s privacy policy, which also governs any visit to the JPL website. This policy is obtainable from any of JPL’s websites.

3. Access to JPL website

JPL will do their utmost to ensure that availability of their websites will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed. Access to JPL’s websites may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. JPL will attempt to limit the frequency and duration of such suspension or restriction.

4. Licence for website access

JPL grants a limited licence to access and make personal use of any of JPL’s websites, but not to download (other than page caching) or modify it, or any portion of it, except with express written consent of JPL. This licence does not include any resale or commercial use of any of JPL’s websites or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of any of JPL’s websites or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This website or any portion of this website may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent.

It is not permissible to frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of JPL and its affiliates without express written consent. It is not permissible to use any meta tags or any other ‘hidden text’ utilising JPL or its affiliates names or trademarks without the express written consent of JPL. Any unauthorised use terminates the permission or license granted by JPL.

A limited, revocable, and non-exclusive right to create a hyperlink to the home page of any of JPL’s websites as long as the link does not portray JPL, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive manner is granted. Use of any JPL logo or other proprietary graphic or trademark as part of the link without JPL’s express written consent is not permissible.

5. Conduct

None of JPL’s websites can be used in any way that causes, or is likely to cause, the website or access to it to be interrupted, damaged or impaired in any way.

None of JPL’s websites can be used for any of the following:

  • For fraudulent purposes, or in connection with a criminal offence or other unlawful activity.
  • To send, use or reuse any material that is illegal, offensive, abusive, indecent, defamatory, obscene or menacing; or in breach of copyright, trademark, confidence, privacy or any other right; or is otherwise injurious to third parties; or objectionable; or which consists of, or contains, software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any ‘spam’.
  • To cause annoyance, inconvenience or needless anxiety.

6. Copyright and database rights

All content & compilation of content included on any of JPL’s websites, such as text, graphics, logos, button icons, images and software is the property of JPL. or its subsidiaries, its affiliates or its content suppliers and is protected by United Kingdom and international copyright and database right laws. All software used on any of JPL’s websites is the property of JPL, our affiliates or our software suppliers and is protected by United Kingdom and international copyright laws.

It is not permissible to systematically extract and/or re-utilise parts of the contents of any of JPL’s websites without JPL’s express written consent. In particular, you may not utilise any data mining, robots, or similar data gathering and extraction tools to extract (either once or many times) for re-utilisation of any substantial parts of any of JPL’s websites, without JPL's express written consent. You also may not create and/or publish your own database that features substantial (e.g. our prices and product listings) parts of any of JPL’s websites without JPL's express written consent.

7. Copyright claims

JPL and its affiliates respect the intellectual property of others. If it is believed that content has been copied in a way that constitutes copyright infringement, please contact us.

8. Trademarks

JURA Products Limited and other marks indicated on our website are trademarks or registered trademarks of JPL or its subsidiaries, in the European Union and/or other jurisdictions. JPL's graphics, logos, page headers, scripts and service names are the trademarks or trade dress of JPL. JPL’s trademarks and trade dress may not be used in connection with any product or service that is not JPL's, in any manner that is likely to cause confusion among customers or in any manner that disparages or discredits JPL. All other trademarks not owned by JPL that appear on this website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by JPL.

9. JPL’s contract

When an order is placed to purchase a product from JPL, JPL will send an email confirming receipt and details of the order. The order forms an offer to JPL to purchase a product. This offer is accepted by JPL, when it dispatches the product t and is confirmed by an email sent to the purchaser confirming that JPL has dispatched the product or products. That acceptance will be complete at the time JPL send the Dispatch Confirmation Email. Any product / products on the same order which have not been confirmed in a Dispatch Confirmation Email do not form part of the contract. A contract with JURA Products Ltd is sought when an order is placed.

10. Returns

Please review JPL’s Returns Policy, which applies to all products purchased from JPL.

11. Pricing and availability

Beyond what is stated on the website, availability of products cannot be more specific. Please note that dispatch estimates are estimates and should be treated as such. They are not guaranteed dispatch times and should not be relied upon. As JPL process your order, JPL will inform via email if any products on that order are currently unavailable.

12. Customs

When ordering goods from JPL for delivery overseas the recipient may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance will be borne by the recipient. JPL have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so the local customs office should be contacted for further information. Additionally, please note that when ordering from JPL, the recipient is considered the importer of record and must comply with all laws and regulations of the country in which the goods are received. JPL would like to remind international customers and customers dispatching products internationally, to be aware that cross-border deliveries are subject to opening and inspection by customs authorities.

13. Children

JPL does not sell products for purchase by children. JPL’s websites may only be used by persons under 18 with the involvement of a parent or guardian.

14. Electronic communications

When any of JPL’s websites are visited or emails are sent to JPL, person or persons doing so are communicating with JPL electronically. JPL’s reply communiqué will be by email or by posting notices on the website. For contractual purposes, you consent to receive communications from JPL electronically and it is agreed that all agreements, notices, disclosures, and other communications that JPL provide electronically, satisfy any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

15. Alteration of Service or Amendments to the Conditions

JPL reserve the right to make changes to any of its websites, policies, and these Terms and Conditions of Use & Sale at any time. You will be subject to the policies and Terms and Conditions of Use & Sale in force at the time that you use any of JPL’s websites or that you order goods from JPL, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it may apply to orders previously placed by you). If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.

16. Events beyond reasonable control

JPL will not be held responsible for any delay or failure to comply with obligations under these conditions if the delay or failure arises from any cause which is beyond JPL’s reasonable control. This condition does not affect your statutory rights.

17. Waiver

If you breach these conditions and JPL take no action, JPL will still be entitled to use rights and remedies in any other situation where you breach these conditions.

18. Governing law and jurisdiction

These conditions are governed by and construed in accordance with the laws of England and Wales. You agree, as JPL do, to submit to the non-exclusive jurisdiction of the English courts. Your statutory rights are not affected by these terms and conditions.

19. Our details

JURA Products Ltd.
Vivary Mill
Vivary Way

Registered in England No. 6212724
VAT Reg. No. GB 880 0242 50

Phone: 0800 652 5527
Fax: 01282 863 411
E-Mail: web@uk.jura.com